Terms of Service

OVERVIEW

This website is operated by Frank & Olive. Throughout the site, the terms "we", "us", and "our" refer to Frank & Olive. Frank & Olive offers this website, including all information, tools, and services available from this site to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions contained herein, you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to these Terms of Service. We reserve the right to update, amend, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to review this page periodically for changes. Continued use of the website following any updates constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services to you.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country, province, or state of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws while using the website.

You must not transmit any viruses, malware, or destructive code.

A breach of any of these Terms may result in immediate termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted across various networks. Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

3. Accuracy of Information

We strive to ensure that information on our website is accurate and up to date; however, we do not guarantee that all information is complete, current, or error-free.

Any reliance on information provided on this website is at your own risk.

4. Product Availability and Pricing

Prices and product availability are subject to change without notice.

We reserve the right to modify or discontinue products, services, or any aspect of the website at any time without liability.

5. Products and Services

Certain products may be available exclusively online and in limited quantities.

We make every effort to display product images and colours accurately; however, actual colours may vary depending on your device settings.

We reserve the right to limit quantities purchased and to discontinue products at any time.

6. Orders and Billing Information

We reserve the right to refuse, limit, or cancel any order at our discretion.

You agree to provide accurate and current billing, shipping, and account information and to promptly update any changes.

7. Third-Party Tools and Links

We may provide access to third-party tools or links. These are provided "as is" without warranties or endorsements.

Frank & Olive is not responsible for the content, accuracy, or practices of third-party websites.

8. User Comments and Submissions

If you submit reviews, feedback, suggestions, or other content to us, you grant Frank & Olive the right to use, reproduce, modify, and publish such content without restriction or compensation.

You are solely responsible for the content you submit and agree that it will not violate any laws or third-party rights.

9. Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

10. Errors and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability.

We reserve the right to correct such errors and to update information or cancel orders where necessary.

11. Prohibited Uses

You may not use this website:

• For any unlawful purpose;
• To violate any applicable laws or regulations;
• To infringe intellectual property rights;
• To distribute malware or harmful code;
• To collect personal information of others without consent;
• To interfere with the security or operation of the website.

We reserve the right to terminate access for violations of these terms.

12. Disclaimer of Warranties and Limitation of Liability

Our website, products, and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

To the fullest extent permitted by law, Frank & Olive shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

13. Indemnification

You agree to indemnify and hold harmless Frank & Olive, its owners, employees, contractors, and affiliates from any claims, damages, losses, liabilities, and expenses arising from your breach of these Terms or misuse of the website.

14. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

15. Termination

These Terms remain effective unless terminated by either party.

We reserve the right to suspend or terminate access to the website at any time if we believe these Terms have been violated.

16. Entire Agreement

These Terms of Service, together with any policies posted on this website, constitute the entire agreement between you and Frank & Olive regarding the use of this website and supersede any prior agreements or communications.

17. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of South Africa.

18. Changes to These Terms

We reserve the right to update or amend these Terms of Service at any time. Any changes will be posted on this page and become effective immediately upon publication.

Continued use of the website following any updates constitutes acceptance of the revised Terms.